Would you agree that the best leads come from the referrals of satisfied customers? Is it surprising that customer referrals were ranked as four times more powerful and valuable than E-Mail or Direct Marketing campaigns? Customer referrals were ranked nearly seven times more likely to result in sales and new business than leads derived the Internet.

Customer referrals are a means of providing immediate credibility. With the increasing ability for consumers to share personal expression on the Internet, Blogs, E-mail, and word of mouth, the ability to communicate has enhanced the voice of the customer. In business-to-business transactions, a customer referral is more likely to lead to an appropriate contact with a relevant message, which is far more powerful and likely to result in success than a cold call from a third party lead generation. Events and trade shows can be a powerful platform to market a brand, but fall short in delivering valuable leads.

With all of this insight, how did the same channel executives, distributors, resellers, and channel representatives respond to the survey by Chief Marketing Officer Council with regards to tactics for generating new leads in the coming year?

14% Plan to use Direct Marketing and E-mail campaigns

13% Plan to use Sales Brochures and collateral

10% Plan to focus on Tradeshows for lead generation

8% Will use Seminars to generate leads

7% Will rely on Print Advertising

7% Plan to use Public Relations and Article Placement

7% Plan to use the Internet and Online Advertising

6% Will revert to Telemarketing

6% Plan to invest in Internet Search Engine Marketing

5% Plan to engage customers in User Group Gatherings

4% Plan to rely on Yellow Page Advertising

4% Will experiment on the Internet with Blogs and Social Networking

3% Will use Online Directories

3% Will create Webcasts

1% Plan to use Content Syndication

2% Will try something completely different

Would you like to tap into the most valuable source for leads? You might be surprised to discover that you are climbing over the low hanging fruit in an effort to get to the top of the tree. In your haste to shout your message to the masses, you could be shouting over the heads of the potential business that is already in a queue at your door. Slow down and reflect for just a moment. Then tap into the most valuable source for leads.

The Chief Marketing Officer (CMO) Council has just completed a study of channel executives, distributors, resellers, and other channel representatives. The results of the surveys may not surprise you, but the contrasts of the responses provide a shocking insight into the sheer volume of missed opportunities. This is good news for you, because missed opportunities by others can create new opportunities for you. While you may agree with the initial results of the survey, consider how you can adjust your approach to the market and leverage these opportunities.

According to the survey results by the Chief Marketing Officer Council, most valued source of leads is from customer referrals.

54% Customer Referrals

14% E-Mail or Direct Marketing

8% Internet

7% Events

7% Leads from Vendors

3% Third Party Lead Generation Organizations

8% Other

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